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WARRANTY INFORMATION

Brand

Products 

Warranty

End User Action

Consumables

30 Days/500 page 
prints whichever is fi rst

Call 0870 600 0359 to arrange repair or replacement.

All Products

See individual 
products

Call 01483 776060

Monitors

2 year

Call UK 0844 847 5454.
Ireland 0818 276955.

Safes

1 year

Call 01252 311888 in the fi rst instance to discuss the fault. If the 
conclusion is that the product is faulty, then return for a credit / 
replacement. If no fault is found when tested by supplier no credit 
will be issued.

Machines

1 year

Call helpline 0800 745845.

Electronic Boards

2 year repair

Call 0800 2795 102 to arrange repair. 
Must supply serial number and proof of purchase.

Plug n Play Projection Screens

3 year return to base 
warranty

Return for replacement (with proof of purchase).

OHP Projector

1 year

Contact Service Centre 0845 658 6600. Fax 01296 732126. 
Email: halesowencallcentre@acco.com.

Consumables

1 year

Call 01784 274300 to arrange replacement. 
Southern Ireland Call 01 4049 570. Northern Ireland Call 0845 6060 445.

Digital Cameras

2 year

DOA (28 days) Return for credit/replacement. 
Warranty Send Camera only no accessories to: Olympus Imaging & 
Audio, Rico Logistics, Olympus Hub, Unit 48, Evelyn Street, Beeston, 
Nottingham, NG9 2EU. A return form needs to be completed which can 
be found at www.olympus.co.uk. Name and address need to be written 
clearly on the outside of the parcel. Retain serial number and proof of 
purchase.

Consumables

1 year

DOA Call helpline 0844 844 3852. If deemed as DOA return for 
credit/replacement.
Warranty Call helpline non-returnable.

Printers & Consumables

2 year

Call 0330 8280722 (UK) or 0035 15255507 (Ireland) or email 
supportuk@pantumeurope.com. RMA number will be issued. 
Non-returnable to RDC without RMA number.

Paypal

Card Machine

1 year

Call 0800 3589448 to claim warranty & troubleshooting

Consumables

1 year

Contact helpline on 08450 900315 where the technical staff will try 
to resolve problem. If deemed faulty a HD reference number will be 
issued so product can be sent back. 

Fax machines

1 year

DOA (Model 4840 90 days, all other models 28 days) Call 08450 900315 
fi rst to see if fault can be fi xed over the phone. If product is confi rmed as 

DOA then return for credit (with proof of purchase).

Warranty Call 08450 900315 to arrange repair.

Dictation Only

2 year

DOA Call Digital 0207 660 2739 (Ireland (00 353) 1 605 8384); 
Analogue 01892 668401. A returns reference number must been 
obtained from the help desk before sending back. 
Warranty Call 01892 668401 for analogue and 0207 660 2739 (UK), 
00 353 1 605 8384 ( Ireland) for digital advice and support.

Pico Projectors & Accessories

1 year

Call helpline 0207 660 2741. 

Warranty Information

2018 Complete  p998.indd   1000

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