Click to Our Website 

Click here to go to the Catalogue

1002

WARRANTY INFORMATION

Brand

Products 

Warranty

End User Action

Security Mirrors/Metal Detector/
Lockit Door Lock

1 year

Call 01252 311888 in the fi rst instance to discuss the fault. If the 
conclusion is that this is faulty, then return for a credit/replacement. 
If no fault is found when tested by supplier no credit will be issued.

Calculators & Cash Registers

1 year

Call 0870 738 0000 (Sharpserve) to arrange replacement/repair 
(with proof of purchase).

Conference & Reception

2 or 10 years 
depending on product

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Desking, Storage & Screens

10 years

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Seating

2 or 5 years 
depending on product

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Steel

5 years

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Tables

5 or 10 years 
depending on product

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Tassimo 

(Bosch)

Coffee machine

1 year

DOA/Warranty  Call 0344 892 8979.

Satellite Navigation

1 year

DOA Return for replacement (with proof of purchase). 
Warranty follow online steps at  www.tomtom.com/support or call 
0845 1610044.

Hand Towels & Soap Dispensers

12 months

Call Essity 01582 677570

Conference & Reception

1 or 2 years 
depending on product

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Desking, Storage & Screens

5 years

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Seating

2 or 5 years 
depending on product

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Steel

5 or 7 years 
depending on product

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

Tables

5 years

For parts request please contact your local RDC. 
Other issues return for replacement (with proof of purchase).

All products

See individual product

Call 01638 554500

All Products

2 year replacement

Call 00800 38832222 Mon to Thurs 8am to 1pm and between 
2pm and 4pm Friday 8am to 1pm and between 2pm and 3pm. For 
technical support and if necessary exchange direct with manufacturer. 
Please also refer to the following website for further help. 
http://www.verbatim-europe.co.uk/en_1/support.html.

Ink/Toner Cartridges/ Drums/Waste Boxes

1 year

Call helpline on 08702 400135 and ask for technical support. 
A troubleshooting routine will be gone through. Xerox Offer a 3 month 
warranty from date of invoice Proof of purchase will often be asked 
for. If product is deemed faulty Xerox will replace directly.

Warranty Information

2018 Complete  p998.indd   1002

18/10/2017   14:27